Privacy Policy
Effective Date: August 30th, 2024
Beaches Florist (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, particularly regarding the use of SMS and email communications.
1. Information We Collect
We collect the following types of information from our customers:
- Personal Information: This includes your name, phone number, email address, and any other information you voluntarily provide to us when you sign up for our services or opt in to receive communications from us.
- Usage Information: We may collect information on how you interact with our services, such as when you open emails or respond to SMS messages.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Communicate with you regarding your service requests, appointments, and other relevant information.
- Send you promotional SMS messages and emails about our products, services, and special offers. These communications are periodic and intended to keep you informed about what we offer.
3. SMS and Email Communications
By providing your phone number and email address, you consent to receive SMS messages and emails from Beaches Florist. These messages may include service updates, promotional offers, and other relevant information.
Opt-Out: You can opt out of receiving SMS messages or emails at any time by following the unsubscribe instructions provided in the message or by contacting us directly at info@beachesflorist.com. Opting out of promotional communications will not affect your receipt of service-related communications.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or comply with legal obligations. We may share your information with service providers who assist us in delivering our services, such as Twilio for SMS communications.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccuracies in your personal information.
- Request deletion of your personal information, subject to legal and operational requirements.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Beaches Florist
1087 Briar Hill Ave, York
Email: info@beachesflorist.com